A clinic chain based in Tokyo was trying to find a solution for their patients. Often patients will simply need a quick check up of their conditions and fill in their prescriptions, but this will mean making appointments, visiting, waiting, and having 10-15 min face time with the doctors.
The clinic management’s idea was brilliant – build software that allows patients to have medical appointments via video call and receive treatment right away, bringing the user experience to a never-before-seen level.